NEVER WORK HERE - Anonymous employee Portland Brown Employee Review

Thank you for your review and for the points that you have raised. Two of our ‘values’ that we promote at Portland at all times are Honesty and Integrity, with that in mind I’m more than happy to address your points below: Your reference to high turnover is correct in areas, it is unfortunately unavoidable in many cases, due to the nature of the roles. Particularly our Guest Relations department often made up of a young, diverse team in the UK on 2 year working visas. As a company, we’re focused on promoting from within and providing opportunities for our employees to develop their skills. This is something that we’re very proud of, however it does means that some of our middle management tier currently require some additional training in order to develop their skills further. One of our focuses for 2017 is the implementation of our training and mentoring programme and this is designed to ensure that all of our staff have the tools they need in order to be successful in their roles. This applies companywide, not just for our management team. We regularly run individual salary reviews and these are awarded based on performance where appropriate. We also look annually at our bandings across the company. We’re very transparent with our staff that the bonus element of any remuneration package is performance related and is designed to encourage all of our staff to strive to be the best that they can in their role. We don’t believe in penalising people and certainly don’t look to ‘take money’ from our staff but instead focus on rewarding staff for their efforts as well as providing focus points for development. Aside from bonuses awarded on performance, we run regular quarterly and bi-monthly incentive schemes awarding winners with experience vouchers of the value of £250. In addition, we continually provide staff ‘treats’ as surprises: from bacon sandwich mornings, beers on a Friday, to eggs at Easter as just a few examples. We are sorry to hear you clearly parted ways with us in an unfortunate manner, we would be more than happy to answer any questions anyone might have around this review or indeed that you yourself may still have if you could please contact me directly, Vicky Kenyon HR Manager