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Portland General Electric

Engaged employer

Great Place to work - Customer Service Advisor Portland General Electric Employee Review

4.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance is great. Very generous benefits as far as PTO and sick time.

Cons

Times of year when the power is out due to ice storms or wildfires and getting call from customers that you simply cannot help.

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Portland General Electric Response
6mo
Thank you for sharing your feedback! We’re glad to hear you valued our work-life balance and generous benefits. We understand that outage situations can be challenging, and we appreciate the dedication of our team in supporting customers during those times. -Sequoia

Explore other reviews about Portland General Electric

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build a career. There are strong opportunities for internal movement and development, and leadership genuinely seems to care about employees and the culture. The benefits are excellent, particularly the retirement and 401(k) programs. Like any publicly traded company, there is a focus on performance, accountability, and delivering results, so if you’ve worked in an environment that reports earnings and manages to shareholder expectations, you’ll find the pace and expectations familiar. Overall, a purpose-driven organization with meaningful work and good people.

Cons

- company in transition -communication noise

2
2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits at PGE are wonderful. 401k Match, a healthy amount of PTO, health support, and the pay is top notch.

Cons

There is a toxic culture being spread in Human Resources right now. There is a lack of fairness and trust being displayed by senior leadership. Most don't feel trusted to do their jobs as they constantly feel watched and monitored. There is a view of favoritism happening and it's noticed by many, observing the lack of flexibility around work life balance, hours and child/elder care responsibilities. There are many out on a leave of absence due to these stressors affecting people who were once healthy excited workers. You can see on their faces how people's health is taking a toll. SLT talks about how your mental and physical health is important, but it feels more like a liability. And in the end, there are overall feelings of if you leave, it's totally okay because they'll just replace you with someone they know. And they don't seem to care.

1
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