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Portland General Electric

Engaged employer

Great company - Anonymous employee Portland General Electric Employee Review

1.0
3 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very team oriented. Worked with us often to point out mistakes for improvement opportunities. Great pay!

Cons

Company is very contradicting. They say not to multitask but during each call there is very much you need to memorize and focus on rather than your customer. You will never be just a great employee. You’ll always have work to do on yourself. For me with my busy home life and than bringing my work to it made continuing this job impossible. I loved it and loved working there but separation was a relief.

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Portland General Electric Response
5y
Thanks for providing feedback. We believe in continuous improvement for all our employees and encourage ongoing conversations about successes, along with opportunities for growth and development. For Customer Service Advisors this helps ensure we deliver exceptional experiences in every customer interaction. We wish you all the best in your future career endeavors.

Explore other reviews about Portland General Electric

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build a career. There are strong opportunities for internal movement and development, and leadership genuinely seems to care about employees and the culture. The benefits are excellent, particularly the retirement and 401(k) programs. Like any publicly traded company, there is a focus on performance, accountability, and delivering results, so if you’ve worked in an environment that reports earnings and manages to shareholder expectations, you’ll find the pace and expectations familiar. Overall, a purpose-driven organization with meaningful work and good people.

Cons

- company in transition -communication noise

2
2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits at PGE are wonderful. 401k Match, a healthy amount of PTO, health support, and the pay is top notch.

Cons

There is a toxic culture being spread in Human Resources right now. There is a lack of fairness and trust being displayed by senior leadership. Most don't feel trusted to do their jobs as they constantly feel watched and monitored. There is a view of favoritism happening and it's noticed by many, observing the lack of flexibility around work life balance, hours and child/elder care responsibilities. There are many out on a leave of absence due to these stressors affecting people who were once healthy excited workers. You can see on their faces how people's health is taking a toll. SLT talks about how your mental and physical health is important, but it feels more like a liability. And in the end, there are overall feelings of if you leave, it's totally okay because they'll just replace you with someone they know. And they don't seem to care.

1
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