This company uses and abuses it’s employees. Especially on outages, there was two weeks we had to work full 12 hour days seven days with no days off because of an outage. Most of my coworkers were crying and breaking down needing a break after the third day, we were all part time employees for a reason but they said it would have dire consequences if we called off. On normal days of our five hour part time schedule it was always busy and we didn’t have enough coverage for all the calls coming in and it seemed like we were losing co workers by the handfuls