Pros
Like others have said, lunch on Fridays was a plus. -Many well meaning employees
Cons
God this place seriously made me suicidal and I don't say that lightly. Volume is never ending, it NEVER gets better or easier, you will ALWAYS be playing catch up, with constant ridiculous expectations and deadlines. Training is abysmal, you will be chastised and lectured to, brought aside for tiny mistakes you were never even trained on properly. Employees literally worked late EVERY single day, you were looked at sideways and talked behind your back if you didn't because the volume is so insanely high and they aren't profitable enough to cut into their bottom line to hire the much needed help. The entire business revolves around tedious grunt work, the technology just isn't there to get around this fact. Management style is complete and utter brute force, it's almost comical how rude and nasty certain managers are. There is almost zero empathy for what employees have to go through and what they sacrifice so some billionaire can count how many M's their 15 hedge funds stacked for them that month.