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      Progressive Insurance

      Engaged employer

      Progressive Insurance reviews

      Decent company to work for but it's still a call center job at the end of the day. - Sales Representative Progressive Insurance Employee Review

      2.0
      2 May 2017
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and benefits Beautiful campus On site gym Pays for your insurance license Gainshare provides a nice bonus at the end of the year

      Cons

      Long hours Customers can be abusive even while just receiving a quote Call volume can be overwhelming PTO is rolled in with sick time and takes forever to accumulate Flexible schedule options really only available when call volume is low, other than that expect no reprieve from the phones unless you plan on using PTO Employees are encouraged to spend as much time taking calls as possible Corny sales process that customers and employees hate equally Supervisors only care about sales

      Explore other reviews about Progressive Insurance

      5.0
      7 July 2026
      Insurance sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support, great pay and lots of opportunities to grow your career.

      Cons

      No cons in my opinion

      2.0
      4 July 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      1
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