Pros
honestly I can't think of any that would be considered a pro, thought it would be a good company to work for man I was wrong biggest regret was taking a job at progressive. Read the reviews before working here, I wish I did.
Cons
cube farm, you get paid to be verbally abused, other employees in different departments treat you poorly, 90% of the enployees ive encounter all have a bad attitude or they hang up on you forcing you to call back especially the ccu department, don't believe the lies and all the happy go lucky statements on how this place is amazing you quickly learn that management or supervisors sit around and do nothing all day so of course they love their job, long shifts you get burnt out easily. If you like being verbally abused, treated poorly, have no degree, and love working in call center this job is for you.