Pros
The Pay is decent, especially considering how easy the job was. Training is relevant and worthwhile. They pretty much hold your hand for the first 14 weeks or so. They also have flexible schedule options. Lots of overtime available regularly but is very rarely mandatory. Dress code is relaxed. Though I am introverted and awkward, I really enjoyed the people I worked with.
Cons
They knowingly and willingly foster an unsafe work environment. If you attempt to utilize the “open-door” policy, you will be subjected to never ending harassment and bullying, and there’s literally nothing you can do to stop it. No one is going to help you. The very first time I met my new supervisor, he told the entire team that he didn’t like any of us nor was he interested in being friendly with any of us. When he came on, 2 people quit and 3 went to HR about his abusive behaviors and got transferred. Then he set his sights on me, literally the only person who liked him. I was threatened physically and professionally. This is not an exaggeration. He was also caught outright falsifying details of my calls and shrugged it off as his own “human error.” He said the threats were jokes, even though they clearly weren’t. Going to HR was a HUGE mistake on my part. In addition, the parking situation is HORRIBLE and the lot has 97 speed bumps. Despite constant patrols by security, the parking lot is rife with drug use and sex acts. Multiple times per day the entire campus smells like rotting garbage when they empty he trash in the dumpster, and bees and hornets chase you around at any open-air corridor.