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Progressive Insurance

Engaged employer

Should be a great place to work. - Claims Adjuster Progressive Insurance Employee Review

2.0
5 Feb 2019
Recommend
CEO approval
Business outlook

Pros

The job is awesome. Consistent work, fast paced, great teams. The training is fantastic. Has potential for a better work environment. Workload can be high, but the right people succeed in that work.

Cons

It depends on the location you’re at. Micromanagement is the way of life at my location. Professional employees know how to work and should be trusted more. Most definitely, the claims department is ran like a call center as others have said. Though I don’t know if it’s that way at all locations.

Explore other reviews about Progressive Insurance

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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