It's "Mentally Taxing" - Contract Buyer Progressive Insurance Employee Review

Lack of company transparency that is committed on both employees and customers. Based on various issues associated with the business practices of Progressive, management seems to be "brainwashed" everything that impacts the business that they believe is a benefit, is actually a burden to both the Consultant and Customer. The company is no longer the model of its co-founder and former CEO Peter B Lewis, it has become solely about numbers, totally unreal metrics (primarily trying to push or upsell homeowners/renters insurance) but the increased focus on trying to upsell additional services to most callers who can't even pay for their current auto insurance. Basically putting your job on the line for those upsells, despite you not being licensed to or hired on for sales. You're basically being held 100% accountable and responsible for something that you only have 10% control over. They have become more about their shareholders than their employees. Plan on being stuck in whatever position you're hired into. There are very few opportunities for advancement, everything is pretty much a lateral move, at Progressive, you are more likely to move down, or move over, but rarely will you move upward in the company. If there is a chance for you to make a move you'll either be waiting 15 years to get to move or you'll be competing with 8000, other people for one available position who wants to get out the same position you're in. Also to the trained eye, you will take notice of the fact that as ethnically diverse the employee pool may be, you will take notice of the fact that above the role of supervisor A.K.A an overseer, there are absolutely NO people of color in upper management. Everyone is of caucasian persuasion. Any idea that happens to be both customer and consultant friendly,if it makes too much sense, they want no part of it. So you will find that you are only as good or valuable as you last PHA transfer. If you are hired, proceed with caution.