Pros
Great company to work for...great benefits, great incentives. They hire suppportive people and that creates a great team environment.
Cons
They start most people in the claims generalist trainee position, but there is such high turnover because that is the most stressful job that exists in the company. The company has very high expectations but due to the workload and not being able to retain employees, these expectations cannot be met. When a claims associate quits, all their work gets dispersed to other claims associates and A LOT of people quit before or within their first year. The salaries for these positions are not enough for the demands placed on those in these roles. There isn't enough people to handle the workload, so people quit. They try to hold meetings about handling the stress, but until they learn how to pay their employees appropriately to the amount of work they do, they will not be able to solve this problem .