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Progressive Insurance

Engaged employer

Good Pay, Mostly Good People - Service Consultant Progressive Insurance Employee Review

4.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Progressive is great for pay and opportunities for growth. They truly take care of their people from the PTO and health benefits to making sure they are safe and comforted in times of strife.

Cons

I believe Progressive may have put their best foot forward during onboarding when it comes to leadership. While they care and a lot of the people are good at their jobs, some of the leadership is not on the same page as far as procedures and day-to-day operations. Not everyone is meant for leadership roles. Call volume is also very high on most days and there are a lot of stressful days.

Explore other reviews about Progressive Insurance

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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