Perks overshadowed by micromanagement and high stress - Patient Care Advocate PCA Progyny Employee Review

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

at first the perks were good, breakfast on tuesdays, lunch wednesdays, and happy hour thursdays.

Cons

the supervisors and managers micromanage every single minute of your shift. the managers are very cliquey and fake. they give you too much work and won’t hire anyone new until the summer or fall and by january most of those new hires quit because of the ridiculous amount of work they make you do and penalize you for everything. in my time there i saw so many people go on leave just because their mental health was being affected by working there. they also “encourage” you to apply to other roles within the company but you can almost never leave the call center. they make it almost impossible to transfer out.

Explore other reviews about Progyny

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Great culture. Lots of opportunities to grow

Cons

Haven’t seen cons so far

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

- some of middle managers are good but are unfortunately stuck constantly cleaning up the executive teams mess

Cons

- chief of staff more like glorified CEO brown noser - head of product has no idea what’s going on - ultimately the biggest problem here though is there are no consequences: incompetent work doesnt get challenged, competent work doesn’t get rewarded. A select group of favorites can do whatever they want. Even the president who made the most inept judgement calls and had poor management got away with a $20 million golden parachute. Nothing matters unless you are best friends with the CEO. Deliver exceptional work? You’ll get a big THANK YOU! But don’t except a bonus, promotion or salary bump. They really don’t care.

7
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