Lets be brutally honest here. Can Progyny? - Anonymous employee Progyny Employee Review

1.0
10 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

THE CEO is a rock star it's clear she doesn't need to be doing this. The unfortunate thing is she's surrounded herself with weakness. The COO is a disaster. Mistake after mistake, hiring the "wrong" people then quickly firing. Maybe it's you? The CTO says we're going to have a single algorithm to predict an individuals fertility chances. No we're not and if we did the scientific community would have this already. Most of the emails I receive from him are about the Wi-Fi and email neither of which work in the office.

Cons

The turnover. The smart people smell a rat right away and usually leave. Senior level people that had direct relationship with our end clients all left within six months of hiring Demotions for senior level people. Hello?? Why do you stay ? The smarter tech guys were either fired or quit. The new patient care advocates don't receive enough training to be successful. In the end there is a product called SMART which in a way is very ironic since most employees left are very C level. SMART is just a dumb way of saying we're going to be the middle man between you and the fertility clinic. The margins aren't there and in cases where you have a prestigious clinic the margins are negative. That's right Progyny foots the bill!! The brutal truth is if you're even considering the remote possibility of working here don't. If you read through some of the positive reviews about this company you can see they are all BS. They say it's a startup but it's not. It's a wanna-be insurance company moving in the direction of having fraudulent analytics and tech.

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Progyny Response
9y
Thank you for your feedback. We are working to create a culture of transparency and engagement across all areas and offices, starting from the top down. We always appreciate, employee feedback on what can be done better. As the company pivots from the merger of Auxogyn and Fertility Authority last year, we have undergone many changes, including moving the headquarters to New York. We understand that the move was difficult for some employees and many areas of the legacy business were transitioned out. We are entering a new chapter in Progyny’s growth including the additions of our CTO in January this year and CFO in May. In just the last quarter the team has grown by 39%! We have high expectations for the company, with equally high performance goals for each person. Aggressive growth can be challenging and not everyone will meet the bar, we will continue to keep it high and look for exceptional people. And we always look to improve on what we do for our team.

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5.0
21 Apr 2026
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CEO approval
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Pros

Great work life balance. Great culture. Lots of opportunities to grow

Cons

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1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

- some of middle managers are good but are unfortunately stuck constantly cleaning up the executive teams mess

Cons

- chief of staff more like glorified CEO brown noser - head of product has no idea what’s going on - ultimately the biggest problem here though is there are no consequences: incompetent work doesnt get challenged, competent work doesn’t get rewarded. A select group of favorites can do whatever they want. Even the president who made the most inept judgement calls and had poor management got away with a $20 million golden parachute. Nothing matters unless you are best friends with the CEO. Deliver exceptional work? You’ll get a big THANK YOU! But don’t except a bonus, promotion or salary bump. They really don’t care.

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