Great product and company but under undermining power trippers - Consultant Protecht Employee Review

3.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The product is straightforward to understand, the consumer responds very well and customer retention and customer service are high and very focused on customer needs. There are great comms and WFH

Cons

Management is very much about favouritism, if you basically don't get the manager a coffee or backstab your co-workers then you will fly under the radar, and you are consistently undermined and treated with no experience praise is often given to those who place an apple on the manager's desk, no induction to business co-workers are expected to assist to bring a new starter up to speed those that work hard work while they are on annual leave and through the night and all this to make someone else richer no thank you or acknowledgement. When you resign after being there for a few years they rush you out the door faster than your head will spin also, management uses the old chestnut "I am stressed", as a reason for demeaning you and swearing at you which has never happened to me in any professional environment.

Explore other reviews about Protecht

5.0
12 May 2022
Recommend
CEO approval
Business outlook

Pros

The most empathetic leadership I've had the pleasure to work with. The culture is one of positivity, collaboration, and working together to solve problems. Previous roles this was talked about but a myth - not here. The client retention rate is extremely high, NPS scores far out pace competitors. The company is highly organized, onboarding is structured and supportive.

Cons

It's a truly global company, with operations in Australia, UK, and North America. There will be times you must attend meetings off-hours. Everyone is sensitive to this so all meetings are recorded and shared.

3.0
13 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive culture, some great people

Cons

Secretive leadership, uncertainty of future, benefits are overstated

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Protecht Response
1w
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet expectations. At Protecht, we’re committed to creating a positive, inclusive and supportive environment, and feedback like this is important in helping us reflect and improve. While we may not always get everything right, we take these insights seriously and are continually working on strengthening our culture and employee experience. If you’re open to it, we’d really value the opportunity to better understand your perspective in a confidential conversation. Please feel free to reach out to our People & Culture team directly.
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