Pros
Many of the people who work(ed) here are brilliant, compassionate people whose goal is to better serve the patients and providers of PSJH. When the focus is on patients, the work is meaningful and impactful, both personally and organizationally. Also, working hours are hilariously relaxed, with engineers and product folks typically spending well under 40 hours a week with "butts in chairs," although many do work from home, as well.
Cons
An ongoing push to turn Digital Innovation into a profit center is drastically, and negatively, shifting focus from helping patients to selling product. Top resources are being dedicated to sales, executives are moving up the ranks, reorgs are happening every quarter, and under it all, the patient is forgotten. The turnover rate is silly, as the most mission-driven amongst us move to other positions and companies where we can actually generate the impact we intended when we started at PSJH. Reorgs and attrition have fundamentally altered the character of DIG. The vast majority of exec attention is spent on finding new profit centers, whether that's the venture capital component of Digital Innovation or trying to reinvent the wheel so it can be resold.