Good money, but that's about it - Investment Operations Associate Prudential Employee Review

2.0
24 Apr 2009
Recommend
CEO approval
Business outlook

Pros

I started working for Pru right after college, they pay pretty well in comparison to other companies out there. They have great benefit options and good amounts of vacation days, but that's about all I can say about their good qualities.

Cons

The saddest part I found about Prudential was the employees, at least the ones that I worked with all seemed to dislike their jobs. I also found that corporate culture wasn't very positive, very few people took leadership roles and I was somewhat disheartened to even try to take on some. Just coming out of college I expected a different attitude from people (at least more positive). I found that the technology in the company was very outdated. My job function required me to be on the phone for good part of the day and the company didn't even provide headsets to their employees. The actual trade management systems are very old and outdated, many of the external companies we dealt with such as Goldman, Bank of America, TD ext had way better procedures and systems. Some of the management were competent, but other managers had very few good management qualities. You can tell they were just placed there because they have been with the company for a long time, not because they were good candidates for management.

Explore other reviews about Prudential

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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