Long Hours, Lots of Work, Very Little Pay for Years - Financial Service Associate Prudential Employee Review

2.0
8 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Great name recognition, Benefits, Possiblity to make great salary

Cons

Management staff is condescending and incompetent. Compliance staff would like to sabotage any business that sales staff brings in. It is VERY difficult to make it in this position. Plan to have no family life outside of Prudential for the first 4 years because the only way to make it is to work 70 hours per week and spend a lot of time doing free, unpaid service work for existing Pru clients hoping to get a sale from it. No warm leads are ever provided so, it is sink or swim. You have to call everyone you know to start your practice. Even though you a making a pittance of a wage via commissions, you have to pay for office rental, technology costs, etc. as if you were in business for yourself. Realize that after a few month, you will go many weeks at a time with absolutely no paycheck after putting in 70 hours per week. It is tough.

Explore other reviews about Prudential

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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