Good place to learn the financial services industry if you can survive the corporate politics and outsourcing of jobs - Information Security Associate Prudential Employee Review

2.0
21 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Depending on what office location your in, there is plenty of room for you to either grow in your current position or move to another department to learn more. Work life balance is good, but that also depends on who you work for and what department you are in. Support of co-workers is great.

Cons

Senior management is lost. Your expected to do the work of two people. Managers/Directors/VP's constantly change as positions are "eliminated" (employees given severance packages), then backfilled by either a replacement off the street or moving another person internally to the "eliminated" position. This is done mostly because someone doesn't like someone. There is a great deal of favoring work friends by management, meaning if an open position is posted, a managers friend who is not qualified would be offered the position vs someone who was qualified (I've seen this happen so many times). Management will, at times, brush issues that are brought to their attention under the rug vs attempting to correct the problem. There is also a great deal of outsourcing that goes on which makes you wonder if your position will be there the next day (they tend to not let you know it's coming 99% of the time). I survived almost 16 years with the company before I decided it was time for a change (on my own behalf), so a long career can be done with them. Compensation is not the best.

Explore other reviews about Prudential

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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