The Rock? More like crushed pebbles. - Account Executive Prudential Employee Review

1.0
17 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Salary, Bonus, Commission structure is very competitive compared to the market. Stock purchase plan, 401K with match, and defined contribution retirement plans are competitive.

Cons

Leadership fails at all levels. Failure to address employees in group insurance and claims having ti work 12+ hour days due to collapse of service model due to offshoring and outsourcing initiatives falling apart. No one internally knows what is going on and there is zero accountability for operational partners who fail to do their job successfully.

Explore other reviews about Prudential

5.0
21 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great co-workers and leaders, good work life balance

Cons

Requires deep understanding of compliance and terms of the finance industry; requires high level of ambiguity navigation

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

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