Mediocre Leadership Skills (based on the group I was in) - Anonymous employee Prudential Employee Review

2.0
24 Feb 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As an employee, you were able to further your education by attending seminars, training classes, even get reimbursed if you decided to attain certifications (i.e., CPA). Pru also organized many team building events, which allowed you to get to know your teammates better, as well as meet members of other groups.

Cons

Based on my observation and experience here, I noticed men weren’t treated as well, or as fairly, as women were. For example, I witnessed when a male employee was reprimanded for having to work from home (due to an emergency) to take care of his child. He was told “working from home was not a substitute for daycare” and was pointed to a section on the employee handbook where this was stated. Shortly after this, a new mother was awarded Working From Home privileges (at least once a week). I believe she expressed hardship finding baby sitters. Another female member of this group was also allowed to work from home once a week. Additionally, a third female member was accommodated with a special schedule. All this, while the men worked from the office and normal business hours (more often than not, well over 8hrs/daily). Finally, a member of management level would offer often professional advice to the female members of the group, while dismissing any aspirations her male team members would have. It was very uncomfortable to work here during these situations

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5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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