Biased and misleading - Licensed Life Insurance Agent Prudential Employee Review

1.0
30 July 2021
Recommend
CEO approval
Business outlook

Pros

W2 agent hourly plus commission warm transfers decent computer platform equipment provided decent IT department

Cons

Micromanaged SSR transferers make more money than AEs so if you have the choice stay an SSR commission based off one months premium but charged back if they cancel within 4 months no work life balance, you will be told to work mandatory over time and weekends on Friday afternoon levels based on sales so if you're doing good you get better calls but if you're not you get the people that won't buy anyway, then you're asked why you cant be like the top producers on the team when clearly they are getting all the sales calls. But don't tell that to anyone because then you're just complaining. They hire management from top producers so don't expect much from them, they feed you the same lines every meeting just like a rehearsed salesman. definitely not a "family" because anyone who is struggling gets shunned.

Explore other reviews about Prudential

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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