Run Away... - Financial Advisor Prudential Employee Review

1.0
20 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Some of the people are friendly I got my own cubicle

Cons

This place was a horror show. So you work for no salary, commission only under the following pretenses: - You will get 200 clients! - We are going well beyond insurance and actively pursuing financial planning! - The leads are great! Really the title should be "Overglorified Client Service Associate". They pay you nothing and expect you to provide tons of service to existing insurance clients of whom you have virtually zero chance of selling anything to (no lie - the lead close rate is 1%). So you're basically duped into thinking you can sell, but instead spend your time servicing their clients without earning a salary. After training and a month of doing this job I was a bit bemused over the whole thing. It was an elegant scam. The manager expected folks to come in at the height of the pandemic to pound the phones and send hundreds of letters (with handwritten addresses). Every client outreach was an opportunity to sell (though none of these clients had any money and certainly didn't want more insurance)! And the boss would sneak out every day between 2-3 (ie no jacket, not carrying anything - did he think folks wouldn't catch on??) I took a chance because I was still getting severance from my last job. They gave me a small signing bonus and are forcing me to pay it back because I was not there long enough. It amounts to less than $2K per month and I made that case that I created a lot of leads and helped with them on my way out and serviced a ton of clients. They still want it back! We'd get almost daily emails about their wokeness, but when given the chance to do the right thing and let me keep the money for the work I did, the demand it back. Bottom line is they don't really care about people and the wokness is just a marketing ploy.

Explore other reviews about Prudential

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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