Struggling Legacy Company - Senior Associate Prudential Employee Review

3.0
27 Aug 2021
Recommend
CEO approval
Business outlook

Pros

- My own pay is comparable with peers in NYC - Cash balance pension (otherwise benefits are average) - Company has handled WFH well and kept employees updated on return to office plans - People I currently work with are smart and care about work they do, I have generally found this true in past positions at company - When we do return to office, Newark campus is fairly modern with onsite parking and walking distance from mass transit (NJ Transit, PATH)

Cons

- Lack of stability due to re-orgs, acquisitions, divestitures, outsourcings, offshorings, layoffs and voluntary departures have made company a less attractive place to work - Employee retention is an issue and company is doing little to change that, young talent faucet is being turned off while institutional knowledge of long term employees is walking away - Top heavy company with a lot of organizational inertia, some more senior employees are disconnected from daily business activities or more interested in preserving their fief than improving processes and thinking in new ways

Explore other reviews about Prudential

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

See reviews by: Helpful|Rating|Date|All