Bait & Switch - Remote Medicare Sales Representative Prudential Employee Review

2.0
13 Dec 2023
Recommend
CEO approval
Business outlook

Pros

I had high hopes for this company. Easy interviewing.

Cons

They did mass hiring to vamp up for AEP. They lied about how busy you would be. How much money you would make from October 15th to December 7th. We sold existing clients before the AEP and were not even told before we couldn't that we were not allowed to "sell or upgrade" our same clients. We sometimes spent an hour or longer getting to know our beneficiaries and telling them we will be their agent for life. Not true, we were told to just NOT call our clients back and avoid our voicemails if we needed to. Later I found out, that Assurance IQ doesn't make money off of renewals or very little. This is why! 300 of us got an email and got fired with no warning. We were required to work OT and on weekends with blackout from Oct. to Dec. waiting on calls sometimes. This company will not make it in the long run with all the lies. Don't get me started about the micro-managing. A physical team watching your every move. should you be 1 minute late from break or lunch you will get warned, People are human and will be late or have to use bathroom break more than allowed at times.

Explore other reviews about Prudential

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, nice working environment

Cons

Opportunity to advance to the next level

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

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