Unfortunate strategic outlook - Anonymous employee Purple Employee Review

1.0
13 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get your birthday off.

Cons

Very low lead stream. Marketing and partners provide very little leads. Be prepared to 100% self-gen. Career postings are misleading stating there are lots of leads. Top down structure - no open door policy to top executives. Very old-school approach to management. No long term strategy. Only focused on # of calls you made today and cost of sale to report back to investors. With goal of selling the company, employee engagement, competitive salaries, job enhancements are not a priority. No documented strategy to drive channel sales within each region. Regional leadership not focused on meeting channel execs or driving relationships from top down. Only pushed to managed metrics. High turnover in leadership roles. Can not seem to keep executives in the field. Misleading about having 24/7 support. Minimal bilingual coverage. In-country tech support is limited. No ownership on issues. Customers wait days and weeks to get a resolution. 2 customer success managers to cover entire globe. A blind eye is turned to those take part in inappropriate activities (at tradeshows or exec meetings) as long as they are managing their sf.com and they are not voicing opinion.

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5.0
23 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- Culture - People - Benefits - Remote/ Flexibility - Good pay - Leadership

Cons

- I don't have any cons

avatar
Purple Response
1y
Wow what a fantastic review! Thank you so much for the great positive feedback, we're delighted that you're so happy at Purple :-)
3.0
22 June 2025
Recommend
CEO approval
Business outlook

Pros

Work with great and leading brands

Cons

low pay, overworked, not a lot of room for growth

avatar
Purple Response
11mo
Hi there, thank you for taking the time to leave us a review. We pride ourselves on career growth and development at Purple, we ensure everyone is paid fairly for their role and we want all our people to have a good work/life balance. I'm sorry if that wasn't your experience while you were here.
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