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      QVC

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      QVC reviews

      Not a great place to work - Order Services Representative QVC Employee Review

      1.0
      23 Jan 2012
      Order services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -the ability to get time off -the benefit package

      Cons

      -the pay is disgustingly low -It's almost impossible to get a decent raise when due for a annual review -alot of favortism -Managers do not care for the well-being of the representatives -The representatives are treated more like a machine (a number to take calls) than a human being with feelings by the management

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      5.0
      21 June 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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