Glass ceiling for minorities workers - Anonymous employee QVC Employee Review

2.0
20 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great discounts on jewelry and other items for employees....

Cons

It seems like career advancement at QVC was one the hardest things I ever encounter at a workplace. Despite my background in IT field, I I was not giving any chance to join the IT department at QVC... I realized after three years working in warehouse that it was not a place for me to grow but to remain in a low level work environment....

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5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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