Okay job. Not the best career. - Merchandise Planner QVC Employee Review

3.0
15 May 2019
Recommend
CEO approval
Business outlook

Pros

- Decent pay and benefits (although benefits seem to be getting taken away every year) - Work life balance is pretty good

Cons

- Company doesn't invest wisely in technology. Systems are old and broken. - Company is behind the times, in terms of technology as mentioned, but also in terms of the changes that are occurring in the workforce. - Little to no opportunity for advancement - Not much of a company culture exists. Senior managers don't seem to be aligned about anything. They aren't aligned about how work should be done or how people should be managed, and it's led to a lack of culture.

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5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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