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      Political & HR ignores complaints - Senior Project Manager QVC Employee Review

      1.0
      7 Nov 2019
      Senior project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good cafeteria. Store on-site was nice.

      Cons

      Very political environment, few promotions. I was lucky enough to work for an absolute terror, micro-managing, accusatory boss. When alerting HR well before I quit, they were not professional, nor discreet with the process. They were not concerned with the proof I provided. They even teamed up with my manager bc they were friends.

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      5.0
      21 June 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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