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      QVC

      Part of QVC Group

      Engaged employer

      QVC reviews

      Everyone's very friendly and helpful! - Returns Processor QVC Employee Review

      5.0
      20 May 2014
      Returns processor
      Recommend
      CEO approval
      Business outlook

      Pros

      20% discount, very good pension scheme of which QVC pays more than me. Close to home so easy to get there. Helpful to the employees and flexible with hours and holidays with trying to help everyone fairly.

      Cons

      Can't say there are any cons really, apart from we have to work Saturdays so less time with the children.

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      5.0
      21 June 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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