Just another company wanting more money for lower quality. - Anonymous employee QVC Employee Review

1.0
22 July 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are great, and the people that you get to interact with on a daily basis.

Cons

Management in QVC are pretty selfish; those lower in the company get pretty bad treatment. They talk of budget cutbacks and yet Supervisors are driving around in expensive cars, sometimes it seems as though they have an expensive car to match what they are wearing that day. The parking lot looks like a mercedes dealership! Even the heads in security, who seem to only walk around like a little gang always eating and drinking coffee all day are driving in with great looking vehicles. In the last 7 years I have never witnessed an actual fire drill untill two years ago! and when someone gets hurt, security only stand around the injured with there radios blaring. Can you believe they didn't have necessary items in the first aid kit so they did nothing?! Not to mention that Mike George writes emails to everyone trying to be on the same level with his employees and yet talk of vacations and giant christmas trees for home, it is an insult when people are worried of losing their jobs all the time.

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5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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