Not what I expected - Account Executive Qualtrics Employee Review

1.0
8 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Innovative company with fast growth. Cool company perks, and great swag. Great place to work if you just want to make calls.

Cons

Joined the Sales team as an AE and didn't expect it to be run like a call center. I've never seen a company treat experienced account executives this way. I'm pretty sure not all of the offices are run this way, but the one that I work at the managers walk around the sales floor pushing you to make more dials–they hover over you and micro manage like crazy. It would be nice to get some coaching instead of getting hounded on metrics all day. All they do is refresh the dashboards all day and push us for more dials dials dials. If you don't hit your metrics or "points" you can't leave the office, you literally will be forced to work 10 hours. I didn't think a company could do that, but they do. If I make 50 dials I will burn through my accounts, I don't have that many. As an AE I understand the value in building pipeline, I'm already motivated to make money and will do what it takes to be successful, but it's demotivating to be forced to to stay later based on the amount of dials. I have never been treated this way in my entire career, not even when I started off in sales many years ago. Did I mention that the leadership is never around? The sad thing is the management team of this office knows about this, and all they do is double down. Avoid this company

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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