Finding my Own Way to Flourish in the Role: More than Metrics - Product Specialist Qualtrics Employee Review

I’m going to get to the advantages of this job, but I wanted to start with why I did not like my role for the first few weeks. I moved to Utah from out of state, and I knew a total of 1 person in the company from beforehand. Since I don’t like commuting, I decided to live near the office. As product specialist you start with a start group anywhere between 3-8 other people who go through basic training with you, and often these people are your first friends. For me, I did not click with any of the people in my start group and not knowing anyone else in town, I was really lonely for the first few weeks of the job. This combined with my inability to hit a 22/ticket a day metric due to the training schedule made me wonder if I had made the right choice coming to Qualtrics. I constantly compared myself to others in my start group who somehow hit the 22 goal. Ultimately, this discomfort and worry was really just growing pains. After passing our training exam, I got to join specialties that used my technical aptitude and trained me in new coding languages. Becoming an expert in these specialties allowed me to find my pace and start to be recognized for my talents. Within the first two months of starting, I went on a trip financed by Qualtrics back to my alma mater! I also started working on a project that provided me with weekly face time with one of the managers; through this project, I have been able to attend weekly meetings with my boss’s boss’s boss and gain visibility into procedures throughout the company. Looking back at the decision I made senior year, I am very happy with where I have ended up. I am at a place where I can grow, develop new technical and professional skills, and be recognized as a hardworking employee. Now to the more typical pros of working as a product specialist! As other reviews state the perks are nice: lots of free food, swag, PTO, and brilliant coworkers. But one of the understated advantages of this job is the ability to save money as I rarely buy groceries since there is so much free food at the office. Additionally, I want to emphasize the laid back nature of the job. Many jobs right out of school will have you working 50-60 hour work weeks for recognition. While you can do that as a product specialist, you do not have to. Work-life balance is encouraged and overtime is provided!