Sales Dallas - Account Executive Qualtrics Employee Review

2.0
8 June 2019
Recommend
CEO approval
Business outlook

Pros

The company isn't going anywhere anytime soon and they have a fantastic product. Qualtrics will continue to be a market leader and compete for a large percentage of VoC programs for years to come. The people I worked with are some of the best I've ever met. You can make genuine friends here and the majority of the employees are extremely high-caliber, intelligent, and driven. Every once in a while you get to work some pretty strategic deals and that can feel rewarding when won.

Cons

When I say the people I worked with were great, I would say the exact opposite of the people I worked for. Leadership, specifically in Dallas, is out-of-touch, condescending, and egotistical. When the majority of leaders are made up of early sales reps who cashed in when the sales floor was half as saturated you end up with people who think they a) know everything about sales and b) the sales process is the same now as it was years ago. The management style across the board is coercion and fear. The "quadrant" is the holy grail of the sales team here and will be shoved down your throat at every possible second. If you dip under a certain aggregate percentage of billing and pipeline generation you go on a PIP, no questions asked. I have seen top performers have one quarter where they are working a large, strategic deal and are put on a plan purely because their activity isn't at the same level it has been (which is natural when a 6-figure deal is in play). Everyone is a number here almost every low-level rep is burnt out after a year or so, which is a nice segue into my next point. Qualtrics isn't built for reps below AE4 to succeed. The product is excellent but it plays well to large, enterprise-type accounts. The churn and burn or spray and prey approach doesn't work anymore and only results in account books that are completely run through in 3 quarters or so. The emphasis is on dials and quantity over quality but when you dive into the numbers the AE1s and AE2s who succeed are the ones who strategically approach their books and catch a whale. So the catch-22 is: do I whale hunt and risk a PIP/micromanagment/firing or do I churn and burn and never hit quota.

avatar
Qualtrics Response
6y
We appreciate you taking the time out to share feedback on your experience.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

See reviews by: Helpful|Rating|Date|All