Continuous employee feedback - Mid-Market Account Executive Qualtrics Employee Review

5.0
30 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- Promotions based on quota closed (no bias in promotions) - Book of business is a mix of customers and net new + can add new accounts - They pay well - Really focused on inclusion + fixing any outstanding issues - Leadership actually admits when they have made a mistake (this is HUGE for me) - Consistent on collecting employee feedback (makes sense bc that is part of what our software does) - Feedback is categorized and sent back to employees with a plan of action (again HUGE for me) - I've been at the company for less than a year and my feedback has already been put into action (Company is open for change)

Cons

- Processes take longer than needed (Qualtrics grew pretty quickly, so it makes sense that processes were put in place but a lot of them are unnecessary) Can take up to 4 days to get something approved. Good news is that they recognize this (probably through the employee feedback channel I mentioned) and are actually taking action to change - Not a ton of diversity (part of this is due to the fact that Utah is the HQ and Utah is not very diverse if you know what I mean) Again this is something that is being addressed and focused on (again from the employee feedback)

Explore other reviews about Qualtrics

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great growth and good culture

Cons

AI innovations were falling behind and the company was changing a lot before I left.

3.0
27 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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