Great people but misleading job description - Product Specialist Qualtrics Employee Review

3.0
15 Mar 2021
Recommend
CEO approval
Business outlook

Pros

I love the people I work with - my coworkers are great and I do believe Qualtrics is doing a lot to create a diverse and inclusive company culture.

Cons

My specific position (Product Specialist or "Quni") was really misadvertised - I believed I would be answering a few phone calls a day for tech support but the bulk of the job would be helping other teams with ad-hoc projects and eventually joining one of those teams. 90% of my job has been high-pressure tech support, and there are very few resources that have actually helped me move on to a new position.

Explore other reviews about Qualtrics

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

1.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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