Poorly managed, cheap company. CEO disengaging from employees - Senior Management Qualtrics Employee Review

2.0
10 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere meant to distract you from other issues. Lots of broken toys around the office. Blaring pop music in front office so that you think the company is "cool." Company feeds you food from the pantries. New office should be nice. Everyone gets stock in company, but it won't be worth much to 98% of employees.

Cons

Pay - it's terrible. THERE ARE NO ANNUAL RAISES, which means with inflation you will actually earn less each year. Are you serious? Yes. Raises come only with "level" promotions, which are different than role promotions. Level promotions are very rare, in spite of the fast growth and what you will hear from recruiters. This is by design - the company is cheap ("frugal") and intentionally underpays its employee base. There is a small cap on how many can be promoted in each division - even if all members are high performers. This really stifles motivation after a year or two. CEO - removed from employees. Ryan used to conduct company meetings, but we haven't seen him in a couple of months. Company likes to brag about how he sits on the floor at a regular desk like the rest of us, but never mention that he actually works in a different building near his house in a private office. Not exactly the "employees' CEO" we are lead to believe. Management - misguided. Smart people, but have no previous experience in startup software. The company is changing in a bad way. The primary focus of management is on maximizing sales, rather than on the company's most valuable resource: employees. This is going to bite. Location - Provo. Come on. Transparency - poor. Really insulting given this is one of the company's core principles. So many dogs running around the office. It's like a zoo now. If you are allergic, stay clear of this office.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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