Toxic Workplace Culture - Anonymous employee Quietly Employee Review

Thank you for taking the time to write Quietly a review on Glassdoor. It is important for us to hear how we are doing well and to identify areas where we need to improve. We are not used to one star reviews, so we are disappointed and surprised to learn about how you did not enjoy your time working with us. In our June 2020 staff survey, the results were overall very positive. We are happy to share that respect between co-workers was rated 4.5/5, being satisfied with culture was 4.13/5 and that managers had great relationships with their reports with a score of 4.25/5. That being said, we do take your feedback and honesty seriously and we are sincerely sorry you feel we were not able to resolve some of these problems regarding people, culture and management together. It sounds like we failed you somewhere along the way. We care deeply about our employees and invest significant time in ensuring they are supported and fulfilled in their contributions. Our managers work hard to build trust with their direct reports and meet on a regular basis to provide helpful and meaningful feedback. We also understand that feedback can sometimes seem critical, especially when the feedback received entails soft skills such as specifics on expectations of professionalism and communication. We do have many internal processes and meetings in place to ensure staff feel supported and equipped with a good work-life balance. We are proud that more than 50% of our team is female and that we have given the opportunity to grow our individuals internally to become leaders. We believe that diversity, inclusion and belonging is very important and like many organizations, we are constantly learning and evolving. Over this next quarter, in parallel to our pending B Corp application, we’ve committed to building a committee to thoughtfully review our internal processes, approaches and philosophies and work together to make improvements. Thank you again for sharing your feedback as it helps us make Quietly a better place to work. We believe that HR is very important in an organization and as such have had a Head of People and Places for the past two years and a new HR team member has recently joined us. If you have any specifics that you would like to connect with us about, please feel free to reach out to anyone on the team or Erica (erica@quiet.ly) directly. We wish you the best of luck in your future endeavours.