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      Quietly

      Engaged employer

      Quietly Reviews

      4.2

      78% would recommend to a friend

      (19 total reviews)

      Dario Meli

      86% approve of CEO

      73% positive business outlook

      Quietly has an employee rating of 4.2 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Quietly employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      19 reviews
      1.0
      9 July 2020

      Toxic Workplace Culture

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Exposure to exciting product and clients - Intelligent people

      Cons

      I'm really shocked to see Quietly have such a high rating on Glassdoor. My experience, and the experience of many of my coworkers was overwhelmingly negative. Apart from there being no work-life balance and little acknowledgement from management when this is brought up as an issue, many senior people (all white men) at Quietly are manipulative, and often abusive. This is framed as "constructive feedback", where they (and your other colleagues) freely criticize you on things that have nothing to do with your work performance. This includes everything from how you sit in meetings, your attire, the way you speak, your facial expressions...essentially everything that makes you an individual. There's also a lot of ego at Quietly. You will work with some highly intelligent people who are quick to flex their ego and show you where you rank within the company. There's a culture of intensity and internal competitiveness, which is strongly upheld by a number of young mid-managers (with no previous experience managing people) who will undermine and undercut you in order to advance their own careers. When this is mentioned to senior management (as there is no HR at Quietly), their response will be "we're aware of this, it's unfortunate, and we hope to train X out of these behaviours". No further action will be taken.

      avatar
      Quietly Response
      5y
      Thank you for taking the time to write Quietly a review on Glassdoor. It is important for us to hear how we are doing well and to identify areas where we need to improve. We are not used to one star reviews, so we are disappointed and surprised to learn about how you did not enjoy your time working with us. In our June 2020 staff survey, the results were overall very positive. We are happy to share that respect between co-workers was rated 4.5/5, being satisfied with culture was 4.13/5 and that managers had great relationships with their reports with a score of 4.25/5. That being said, we do take your feedback and honesty seriously and we are sincerely sorry you feel we were not able to resolve some of these problems regarding people, culture and management together. It sounds like we failed you somewhere along the way. We care deeply about our employees and invest significant time in ensuring they are supported and fulfilled in their contributions. Our managers work hard to build trust with their direct reports and meet on a regular basis to provide helpful and meaningful feedback. We also understand that feedback can sometimes seem critical, especially when the feedback received entails soft skills such as specifics on expectations of professionalism and communication. We do have many internal processes and meetings in place to ensure staff feel supported and equipped with a good work-life balance. We are proud that more than 50% of our team is female and that we have given the opportunity to grow our individuals internally to become leaders. We believe that diversity, inclusion and belonging is very important and like many organizations, we are constantly learning and evolving. Over this next quarter, in parallel to our pending B Corp application, we’ve committed to building a committee to thoughtfully review our internal processes, approaches and philosophies and work together to make improvements. Thank you again for sharing your feedback as it helps us make Quietly a better place to work. We believe that HR is very important in an organization and as such have had a Head of People and Places for the past two years and a new HR team member has recently joined us. If you have any specifics that you would like to connect with us about, please feel free to reach out to anyone on the team or Erica (erica@quiet.ly) directly. We wish you the best of luck in your future endeavours.
      2.0
      6 Feb 2019

      no work life balance

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - very smart and hard-working team. - interesting projects and product - great location and office

      Cons

      - no work-life balance, tight deadlines - management does little to support employees, not enough resources - no room for growth, pay is below market rate

      avatar
      Quietly Response
      7y
      Thanks for taking the time to post a review for Quietly. We’re glad to hear you enjoyed working with the Qrew, were given the opportunity to work on interesting projects/clients and liked Quietly HQ in Gastown! We love it too. Your constructive feedback is greatly appreciated. Let’s address each point. No work life balance, tight deadlines - While we are a services business and the nature of that comes with ebbs and flows, resource planning and transparency have been something that is a top priority at Quietly. We continue to improve our approach to resourcing (including processes, systems, etc) and have achieved great results. We have also hired a Head of People & Places to ensure we have a pipeline of contract and full-time talent ready for projects as we face increased demand for our software and services. Management does little to support employees - We would genuinely like to understand the specifics around this and how it impacted you. We care deeply about our employees and invest significant time in ensuring they are supported and fulfilled in their contributions. Every six months, we have formal performance and goals touchpoints coupled with regular 1:1 meetings with a people manager. In the coming months, we are also introducing a variety of new processes, including bi-weekly pulse checks and organization-wide transparency on company and department goals. Team member support and learning and development were top of mind when developing this. Not enough resources - See above under “No work life balance.” No room for growth - As with other growth stage companies, several individuals have successfully started in one role and been promoted/transitioned into other roles/teams. An important part of this, is to share career goals/aspirations with your manager and together, build a plan with timelines to get you there. This is ingrained in our team member journey mentioned above. That said, certain roles at Quietly are not for everyone and we completely appreciate that. Pay is below market rate - We continue to assess and look at a variety of factors when it comes to total rewards and our overall compensation package. We also look rigorously at external data points to ensure we are indeed competitive. As Quietly grows, we will continue to look at ways to improve our offering and remain competitive in this market. For example, we cover 100% of employee benefits for full-time employees.
      5.0
      15 Apr 2016

      Couldn't Imagine Working Anywhere else

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you're the type of person that seeks out opportunities to learn and contribute to something greater, Quietly is an ideal company to work with. Management is dedicated to making sure the entire team is successful, and is consistently on the lookout for opportunities for employees' personal and professional development. The team and culture are phenomenal—the environment is extremely supportive and team-oriented, and everyone strives to make the company better. If that wasn't enough, the office is comfortable, modern, and has a rooftop patio. What's not to love?!

      Cons

      With any company striving to achieve massive growth, there is a consistent expectation for employees to go above and beyond. For some (including myself), this is more of a positive, but if you're looking for a comfortable 9-5 job with a simple, consistent work flow, this would not be the company for you.

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      Glassdoor has 19 Quietly reviews submitted anonymously by Quietly employees. Read employee reviews and ratings on Glassdoor to decide if Quietly is right for you.