A sinking ship - Patient Service Representative R1 RCM Employee Review

1.0
23 Sept 2018
Recommend
CEO approval
Business outlook

Pros

The coworkers are the only good thing

Cons

R1 does not know how to work with employees. They don’t value them and give very little thought to investing in them. They always make mistakes on payroll and PTO. Their upper management is extremely shady and never tells the front line employees what is going on. Including outsourcing a job and telling that department via email. They really only care about collecting money. Working with them was the biggest mistake Intermountain could have made. They have lost so many good employees because of this.

Explore other reviews about R1 RCM

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

competitive pay, remote work, unlimited pto

Cons

sudden org changes; shifting priorities

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R1 RCM Response
2mo
Thank you for your review. We understand the important role that our Total Rewards program plays in the lives of our employees and their families. We’re proud to offer excellent and competitive compensation and rewards that support our employees’ physical and financial health – both now and in the future.
2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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