Honest Review! The good, the bad, and the plain ugly - Manager, Revenue Cycle Operations R1 RCM Employee Review

2.0
22 June 2020
Recommend
CEO approval
Business outlook

Pros

High technology base. Great programs to track goals and maintain metrics. Great pay! Definitely an innovator leading the way in Revenue Cycle Mangement.

Cons

Costly health care & not great coverage. May move too fast with implementing new technology. Moves ahead with or without your team being fully trained. Significant failures to communicate when other departments (Shared Services) change processes that extremely effect your workflow. Outsourced as many Jobs and functions as possible to overseas teams.

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R1 RCM Response
5y
Thank you for providing this valuable feedback regarding your concerns about interdepartmental communication. As an organization, we value teamwork and working together the right way. We are always disappointed to hear about situations like this. We’re sorry that we couldn’t reach a timely solution, but in the future please reach out to your HR business partner or your compliance team for suggestions on how to best resolve issues like this so that they don’t happen again.

Explore other reviews about R1 RCM

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and flexible hours with many projects to learn from

Cons

No promotions, and the yearly pay increase is basically the inflation rate

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R1 RCM Response
1w
Thank you for this valuable feedback! We are so grateful for the time that you spent with us at R1 and wish you all the best with your career.
2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

1
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