Not the worst place - Patient Access Representative R1 RCM Employee Review

2.0
21 Apr 2024
Recommend
CEO approval
Business outlook

Pros

The job itself is interesting. If you like to be kept busy, literally your entire shift, this is the job for you. You’ll constantly be talking to patients and helping them with the registration link on their phone. The registration process is lengthy, so be aware that the patients rarely want to do it, let alone complete it.

Cons

The main reason I left was due to favoritism at this location. I understand this issue comes with any job, but the favoritism at this location was another level. My manager, at the time of my employment, would ask employees to tattle on each other. Everyone used this principle as leverage to report ANYTHING that could be used against you. They will send your corrections out to the leaders of every department (even the ones that have nothing to do with you), and by the end of the day every single coworker has heard all the gossip about what was messed up and who’s fault was it. If you have a thick skin, like the fast pace, assertive environment and you can stay out of the company drama, you’ll like this job.

avatar
R1 RCM Response
2y
Sorry to hear that your experience at R1 was not as you expected. We would welcome the opportunity to hear from you via our Human Resources team at HRSupport@r1rcm.com. We value feedback and are continually committed to ensuring that R1 is a great place to work for all employees.

Explore other reviews about R1 RCM

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Virtual workforce, global, growing, leadership

Cons

Virtual workforce, average salary and benefits

avatar
R1 RCM Response
3w
Thank you for your review. We are sorry to hear you are not content with your current compensation. We are proud to be a flexible first workplace and do our best to have competitive salaries. We encourage you to talk to your manager or HRBP. Thank you for taking the time to leave a review.
4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

- People are easy to work with - Great exposure to healthcare revenue cycle and working with healthcare data - Remote work is big plus

Cons

- Depending on teams, some are more meeting-heavy while others are not

See reviews by: Helpful|Rating|Date|All