A Great Bank with Great Products but poor service. - Banker RBC Employee Review

3.0
26 June 2008
Recommend
CEO approval
Business outlook

Pros

RBC Bank is a solid bank with excellent products and good forward movement careerwise. They have a good work life balance philosophy. They have an excellent benefits plan including 401k medical vacation time off and short and long term disability. I enjoy that positions are very straight forward and not complicated. Cross training is done but not really encouraged. If you're a teller you're a teller if you're on the platform you're on the platform.

Cons

RBC Bank has aggressively taken over more than it can chew it's acquisitions and hence the back office support is weak and poor service is provided to customer's internally and externally. Calling back office for support is difficult because no one is willing to take responsibility for issues that arise.

Explore other reviews about RBC

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to work on enterprise-scale systems with modern tooling and automation initiatives. Excellent collaboration between infrastructure and incident management teams; vendor coordination is efficient. Competitive compensation and benefits package, including solid health coverage and retirement matching.

Cons

Workload spikes during major incidents can challenge work-life balance, especially when on-call.

1.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Riverside around WTC is pretty nice

Cons

OMG the worst company I've ever been. There are a lot of small groups inside the department, and most of them are mean and rude.

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