Supportive managers but strict breaks and low pay - Customer Service Representative (CSR) Rack Room Shoes Employee Review

Good benefits friendly place to work

Home work life balance sucks

Great atmosphere to work in with strong benefits and a supportive culture. The new top‑level management brings fresh energy.

Operational demands can require longer shifts, which seems to be the standard working in retail. A need to strengthen base pay and incentives, profit sharing, etc.