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Rack Room Shoes

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Rack Room Shoes Reviews

3.4

59% would recommend to a friend

(680 total reviews)
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Mark Lardie

58% approve of CEO

48% positive business outlook

Rack Room Shoes has an employee rating of 3.4 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rack Room Shoes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

680 reviews
1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Discount on shoes is 40%

Cons

Management needs to be better

4.0
16 June 2026

Great Place to Start Your Career

Recommend
CEO approval
Business outlook

Pros

Great atmosphere to work in with strong benefits and a supportive culture. The new top‑level management brings fresh energy.

Cons

Operational demands can require longer shifts, which seems to be the standard working in retail. A need to strengthen base pay and incentives, profit sharing, etc.

Viewing 1 - 3 of 680 Reviews

Glassdoor has 693 Rack Room Shoes reviews submitted anonymously by Rack Room Shoes employees. Read employee reviews and ratings on Glassdoor to decide if Rack Room Shoes is right for you.