Pros
Work/like balance is generally favorable considering it's a media company. There will definitely be times when additional hours will be needed, but that level of busyness tends to come and go, and will vary based on role and assigned clients. Peers/colleagues are great to work with. There are varying levels of experience and expertise within the company, providing resources to learn, and people to commiserate with. The work itself is relatively straightforward, with such a specific target of recruitment media. There's just enough of a challenge to make things interesting since the campaigns tend to be very niche, but it's not rocket science.
Cons
Senior leadership often gives the marching orders to do "whatever the client asks." Usually this is given in the wake of a mistake or an oversight, or when the account is in jeopardy. Sales is the bottom line, at the cost of the people supporting the operations of the account. The problem is that doing "whatever the client asks" only addresses the symptoms of the larger dysfunctions, and solves nothing in the long run. Often a problematic situation occurs due to the lack of experience or skill among the teams including account service; because salaries tend to be low, new hires often lack experience. Lessons are learned the hard way, with no opportunity to course correct. It leaves internal teams exasperated because they end up provided free services that are often far out of scope, and clients with the ongoing expectation that their every whim will be granted no matter how off base they might be.