Can not adequately express how disappointed I am with the company - Reservations Agent Ralph Lauren Employee Review

1.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

-The break room is amazing

Cons

-Not enough pay, raises do not match increase of living, nor do the wages match similar roles -Management micromanages -Management's actions do not demonstrate understanding of team dynamics -Management does not hold everyone equally accountable for their work

Explore other reviews about Ralph Lauren

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I was retired for years from my Corporate job. Decided that I wanted a part time job to get out of the house. This was my “Happy Place”. Never had a job that I loved so much. Worked hard, had the best customers (loyal) co workers. I learned so much about fashion and dressing different body types. I’ve been in different stores since I left as a customer buying myself clothes. Several ladies came up to me to ask how I am doing this! You’re wonderful at putting things together. I actually helped them put together wardrobes from what I learned. I felt an immense proudness working for RL. I still do. My managers were great and wouldn’t ask you to do anything they wouldn’t. Best of all is the discounts. After almost 5 years of working there, I realized it cost me money to work there. Lol. I’m a clothes nut. I never ever left a shift without a brown paper bag with a Polo Horse on it.

Cons

Some employees are very cut throat about individual sales. We were NOT on commission. Some employees just need to calm down and realize that we work as a team. Most do, but a few bad apples. Not much.

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