Worst HR. Its nightmare - Anonymous employee Ralph Lauren Employee Review

1.0
11 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Might good for your resume if you are entry level. Its a big company(even though its so unorganized worse than start up) And pretty good discount.

Cons

HR doesnt work. For less than 1year, hr person has changed 3times. From the begging it was a mess. They put my information wrong on the system so i couldnt get paid for month. And no one helped me or maybe because no one knows. Work system was so unorganized. Most of Project manager doesnt know anything(there were few good ones), some people just ignore the hierarchy. My manager sometimes doesnt know whos working on what. (Not his fault though) Anyway i quit After few month. Decided to go back to my previous company. RL supposed to pay my vacation (they told me they will and its on the employee book) They never update my profile on system apparently, i got overpayment and i tried so many times to reach out to them. I called/emailed everyone including payroll and service center. But None of HR response. And it could only stop when HR update my profile. One finally did and we sorted out i thought. Few month after, they sent me letter that i still owe them. I told them we already sorted out but they just dont response to me but sending letter. Apparently they want me to pay them back my vacation time that i deserve. And i explain, still no answer.

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Ralph Lauren Response
5y
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5.0
27 Apr 2026
Recommend
CEO approval
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Pros

Amazing company to work at! Lovely early career team.

Cons

There are a lot of things to do! (A pro in my opinion)

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I was retired for years from my Corporate job. Decided that I wanted a part time job to get out of the house. This was my “Happy Place”. Never had a job that I loved so much. Worked hard, had the best customers (loyal) co workers. I learned so much about fashion and dressing different body types. I’ve been in different stores since I left as a customer buying myself clothes. Several ladies came up to me to ask how I am doing this! You’re wonderful at putting things together. I actually helped them put together wardrobes from what I learned. I felt an immense proudness working for RL. I still do. My managers were great and wouldn’t ask you to do anything they wouldn’t. Best of all is the discounts. After almost 5 years of working there, I realized it cost me money to work there. Lol. I’m a clothes nut. I never ever left a shift without a brown paper bag with a Polo Horse on it.

Cons

Some employees are very cut throat about individual sales. We were NOT on commission. Some employees just need to calm down and realize that we work as a team. Most do, but a few bad apples. Not much.

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