Over 10 years here, they must be doing something right! - Operations and Customer Relations Manager Rayburn Tours Employee Review

5.0
8 Sept 2017
Recommend
CEO approval
Business outlook

Pros

- Great facilities. The building is less than 10 years old, and is clean and bright. The building offers aircon, toilets, showers, drink making facilities (hot water boiler, tea, coffee, milk) and a kitchen with microwaves, toaster, fridges. There are also bicycle racks. - Flexibility. There is a flexi banding system for working hours, which is great and there is flexibility for time out for appointments or tweaks to make public transport work. - Progression. The company likes to promote from within and recognises talent, in some cases, creating positions to suit an individual. The managers and Directors help to nurture staff development and there is regular contact via the appraisal system. I have personally gone through many changes in my role and progressed/grown with the company over the years. - Amazing people. The recruitment process is very focused on getting the right skill set but also the fit within teams. The staff here are very personable and fun as well as being hardworking. With a shared passion in languages and travel, it's never dull! There are often fun social/charity events in and out of the office, with chance to socialise and interact with other departments. - Engaged Directors. The Directors are massively invested in making the company the best it can be and they are always open to suggestions for improvement. They always say they have an open door policy, and they actually mean it! - Ethics. The company have a good moral compass and decisions concerning the client base and problems are always thought of with the bigger picture in mind...what is the right thing to do and what will bring client retention.

Cons

- Parking is sometimes tricky due to the company growing - The office air-con debate arises annually

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Rayburn Tours Response
8y
Thank you for your review and kind comments.

Explore other reviews about Rayburn Tours

5.0
4 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who work at Rayburn are brilliant, a real feel for team work and having each others backs. Rayburn offers a lot of growth and benefits, including travelling, bonuses and social events outside of work.

Cons

Working is travel anyway is always unpredictable so anything can happen resulting in all hands on deck, no mater the time. This is a given and comes with the job, but can become stressful. Thankfully is few and far between.

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Rayburn Tours Response
1y
Thank you for your feedback. We're pleased to know that you're enjoying your time at Rayburn Tours. We appreciate you taking the time to leave a review.
5.0
4 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Supported by management always. Valued as a human and not just a number. Paid fairly for what you do.

Cons

As with most jobs, there can be stresses but nothing that affects me mentally or physically. It is easy to leave at the door.

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Rayburn Tours Response
1y
Thank you for your positive feedback. We're delighted to hear that you're enjoying your time with us at Rayburn Tours. Thank you for leaving a review.
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